Early check-in

Our company adopts a non-refundable refund policy for all services. This means that once payment has been completed, we do not issue refunds unless expressly specified otherwise in specific agreements or contractual terms. We understand that unforeseen and unexpected circumstances may arise, but due to the nature of our services and the resources involved in preparing and providing them, we are unable to offer refunds once payment has been processed. We recommend that customers carefully review the service information, terms and conditions and contact us if they have any questions before making a payment. If for some reason a refund is applicable in a specific situation, this will be specified in the terms of the relevant contract or agreements. If you have any questions or require additional clarification about our refund policy, please do not hesitate to contact us.

This statement informs that services must be paid in advance through the PIX electronic transfer system. This means that customers must make payment before receiving the contracted services.